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Fixing issues with my hp stream no memory?

Posted by

M N.

Location

Chelsea, Greater London

To be done on

Tue, 25 Sep 2018

Details

I really am having issues with my laptop basically can’t update the security settings as something seems to be hogging my memory yet to no avail after searching and checking again and again i can not find the root of the problem. I’m not sure if someone has accessed my network or whatever else seems like it is actually possible but I don’t know keep getting unknown login user et. But if I’m honest I really am no expert and way below a novice but I do know it’s not working properly and corrupt and needs somebody with the skill to investigate and fix the problem as I cannot

Assignee
Guy R.'s profile image
Guy R.

New!

Hi, More than happy to help. IT professional with over 8 years experience. Could be a number of causes for RAM over consumption. . What operating system is the laptop? Do you have any antivirus installed? How much RAM does the laptop have? To identify how much ram you have do the following From the Desktop or Start Menu, right-click on Computer and select Properties. In the System Properties window, the system will list "Installed memory (RAM)" with the total amount detected. Best Wishes Guy

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