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Epson printer not working

Posted by

Nick C.

Location

Marylebone, Greater London

To be done on

Fri, 3 Aug 2018

Details

My printer ran out of black ink, which I replaced, but it still won’t print black. It used to be fine before the ink ran out. Also can’t figure out how to set up wireless printing (been using USB). Need someone who knows printers and can help fix! (I’m in Marylebone, w1)

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Nick C. left a review for Diana M.

"Excellent, problem solved and thank you!"

Diana M. did not leave a review.
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Diana M.
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Hi Nick, I can fix out your printer situation, aspect my offer and we can get things sorted out. Diana.

Nick C.poster

Thanks Diana, could you do either Friday afternoon or sometime Sunday?

Questions(4)

Hello Nick, do you still need help with this?

Nick C.poster

Hi Edvinas...yes I do! Is it something you can help with? Nick

Hi nick, I have this model of printer have you done a print head clean if that don't work you need to manually clean the clog there are videos on YouTube to help you.

Could I clarify that your printer definitely has the 'WiFi' symbol or a connection in the back (usually next to the power or usb) for an Ethernet cable? If there's a model name/no. on the front that would be perfect (but not necessary)

Nick C.poster

Hi Peter, yes it’s connected by USB cable. The printer works in that eg magenta colour parts of a document print ok...but no black text is printed. I had assumed it was just out of ink so refilled that...but the problem has continued.

Nick C.poster

Sorry, didn’t say that the model number is ET 2600

Nick C.poster

Hi Peter, could you please let me know if you can help with this task? Thanks, Nick

Hi Nick, I've worked in I.T for many years. Happy to come and take a look. If it is Wifi enabled then can sort that bit out. Of course if the printer is damaged internally, I will not be able to repair that. A make/model would be great.

Nick C.poster

Thanks Sanjay. Could you do Thursday morning or Friday afternoon?

Nick C.poster

Hi Sanjay, can you please let me know if you can help with this task? Thanks

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