My printer ran out of black ink, which I replaced, but it still won’t print black. It used to be fine before the ink ran out. Also can’t figure out how to set up wireless printing (been using USB). Need someone who knows printers and can help fix! (I’m in Marylebone, w1)
Nick C. assigned Diana M. to help with this task. Got a similar task you need done?
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Epson printer not working
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Hi nick, I have this model of printer have you done a print head clean if that don't work you need to manually clean the clog there are videos on YouTube to help you.
Could I clarify that your printer definitely has the 'WiFi' symbol or a connection in the back (usually next to the power or usb) for an Ethernet cable? If there's a model name/no. on the front that would be perfect (but not necessary)
Hi Peter, yes it’s connected by USB cable. The printer works in that eg magenta colour parts of a document print ok...but no black text is printed. I had assumed it was just out of ink so refilled that...but the problem has continued.
Hi Peter, could you please let me know if you can help with this task? Thanks, Nick
Hi Nick, I've worked in I.T for many years. Happy to come and take a look. If it is Wifi enabled then can sort that bit out. Of course if the printer is damaged internally, I will not be able to repair that. A make/model would be great.
Hi Nick, I can fix out your printer situation, aspect my offer and we can get things sorted out. Diana.