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I need a tv repaired

Posted by

Josh S.

Location

South Harefield, Greater London

To be done on

Thu, 25 Oct 2018

Details

We have an LG Smart tv that has sound but no picture. I think it’s the video card

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Questions(2)

Hi Josh first off all what size is your tv second I don't think it's the video card if you let me know the size I can give you a proper quote Thank you

Josh S.poster

It’s a 42 inch - model 42lb585v

Have you checked to see if you got any picture at all

Josh S.poster

If you shine a torch on the tv you can see the picture, other than that it’s black and we can hear the sound

Ok now we are getting some where it's the back lights that's have gone if you can see an image with a touch I could repair/replace the back lights but it's going to cost just for the back light £120 plus £70 for my laber

Josh S.poster

Hi John, I’m can get the backlight for £60. Happy to pay the labour

Where you you gonna get the back lights for 60 are there new ones

Josh S.poster

eBay

I will not touch back lights from eBay I have done in the past and have had problems with them

Josh S.poster

Your not guaranteeing the product or the work so what does it matter where it comes from?

When I spent 2 hours to take the old ones out and put the new ones on and then it doesn't work are you going to pay me for the work I have done

Worked in hotel industries for 14 yrs & encountered several times that kind of matter. Visually I will check it & maybe loose connections inside TV but most of the time is Screen issues.

Josh S.poster

I think it’s the back lights or video card

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