My laptop has a Prohibitory symbol when I restart and the recovery drive is locked when I try to reinstall software
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Luke W.
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Hi, I can certainly help with this. I have over 10 years experience working in the IT industry. Can you advise what model MacBook this is - there is a model number underneath written in small grey writing, usually starting with the letter A - and what version of macOS you had on there, if known?
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I have over 10 years experience in the IT industry.